Return & Refunds Policy

Return & Refunds Policy

We pride ourselves in being the most customer friendly e-commerce in Pakistan and this is where we shine.
We understand that no matter what, sometimes not being able to meet product expectations is a normal part of online shopping. No worries, we have you covered.
Just pick up your phone and give us a call or Whatsapp us at 0336-7207519 10:00 AM to 07:00 PM Monday to Saturday. We are extremely responsive and always willing to resolve order issues immediately.
Any products that are unused and in the same condition as you received them can be returned within 7 days of purchase for an exchange or refund.
Customer needs to return the product to our warehouse via courier service at their own expense.
Our refund process is the fastest that you might have experienced with any e-commerce in Pakistan. From the date of receiving the returned product, refund will be deposited into your account within 2-3 business days.